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Understand the Terms Before You Start

These terms set out what you agree to when you open and use your oura88 account — including how your wallet transactions via DANA, OVO, or GoPay are handled, what conduct is expected, and how disputes get resolved.

Account eligibility rulesDANA, OVO, GoPay wallet scopeContent and conduct standardsDispute and amendment process

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What These Terms Actually Cover

oura88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on oura88, you accept these terms in full. They apply to every session, every transaction, and every interaction — whether you are funding your account via DANA, withdrawing to OVO, or transferring winnings to GoPay. Your account is personal and non-transferable; sharing

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login credentials or allowing third-party access violates these terms and may result in account suspension. You must provide accurate registration details, and any change to your name, wallet address, or contact information must be updated through account settings without delay. Transactions processed through local payment rails
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are subject to both our internal policies and the processing conditions of your chosen wallet provider. We reserve the right to amend these terms at any time; continued use of your account after a published amendment constitutes acceptance of the revised version. Where a clause conflicts
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with applicable local law in Indonesia, the locally compliant version prevails. If you are unsure whether access is permitted in your region, you should seek independent legal advice before proceeding. Players in Semarang and across Indonesia can review the current version of these terms at any
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time through the policy section of their account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE APPLY POLICY

How oura88 Handles These Terms in Practice

Understanding a policy is one thing; knowing how it is applied day-to-day is what actually builds confidence. Here is how oura88 puts these terms into practice across account security, data retention, wallet verification, and the process for requesting a change to your account record.

Account Security

We use OTP verification on login and wallet-linked actions. Any unrecognised session triggers an automatic lock, and you can reset access through the verified email tied to your account.

Data Retention

Your account data and transaction history are retained in line with applicable regulations. You may request a record of the data we hold by submitting a formal request through account settings.

Wallet Verification

Before a withdrawal to DANA, OVO, or GoPay is processed, we verify that the registered wallet matches the account holder. Mismatched wallet details are held until the account owner confirms the update.

Requesting Changes

To correct a name, wallet address, or contact detail on your account, submit a change request through the profile section. Supporting documentation may be required to complete the update.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear, or if you believe a transaction processed via DANA, OVO, or GoPay was handled incorrectly under these rules, our support team is the right place to start. We handle terms-related queries through three contact paths — use whichever fits your situation, and reference your account ID so we can pull the relevant transaction record quickly.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms query in real time. Have your account ID and wallet type ready to speed up the review.

Email Support

Send a detailed written query to our support address. Email is suited to complex terms disputes where you want a written record of the response.

Account Help Centre

The Help Centre in your account settings covers common terms questions — eligibility, wallet rules, and account conduct — with step-by-step answers.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work — covering account eligibility, wallet rules, amendments, and what happens when something needs to be disputed or corrected.

These terms apply to anyone who opens or uses an oura88 account, including all wallet transactions via DANA, OVO, or GoPay, in regions where access is permitted under local law.

No. Your registered wallet must belong to you as the account holder. Third-party wallets are not permitted and may result in the transaction being held pending identity verification.

We publish the updated version in the policy section of your account. Continuing to use the account after the update is posted means you accept the revised terms as they stand.

Contact our support team via live chat or email, quoting your account ID, the transaction date, and the wallet used — DANA, OVO, or GoPay. We will review the record and respond in writing.

Yes. Submit a data access request through the account settings help section. We will compile the relevant records and respond through the contact method registered on your account.

Where a term conflicts with applicable local law in Indonesia or another eligible region, the locally compliant version applies. If you are uncertain about access in your area, seek independent legal advice.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Terms Before You Start

How oura88 Handles These Terms in Practice

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About Our Terms

01 Who do these terms apply to?

02 Can I use someone else's DANA or OVO wallet on my account?

03 What happens if oura88 updates these terms?

04 How do I dispute a transaction I think was processed incorrectly?

05 Can I request a copy of my account data or transaction history?

06 Are these terms different if local law in my region restricts access?

Terms & Conditions

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